Independent Warranty

Independent Warranty

Established over 20 years ago, Independent Warranty protects consumers when buying home improvement products by insuring their deposits and guarantees on behalf of FSA authorised insurers.

Companies that are selling quality products should provide quality insurance backed guarantee cover.

On behalf of FSA authorised Insurers, IWA manages and settles claims, we employ our own claims assessors and engineers to carry out remedial claims.

Town & Country have been approved members of Independent Warranty since September 1998.

We select, vet and monitor our approved companies very carefully. In the case of Town & Country we have been pleased to present them with our Customer Care Merit Award which is awarded only to those companies that achieve the highest standards of workmanship, product quality and customer satisfaction.

IWA Independent Warranty Guild of Master Craftsmen